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Hotel Excelsior Zermatt Exterior photoHotel Excelsior Zermatt Room photoHotel Excelsior Zermatt Room photo

Hotel Excelsior – A Favorite for Families in Zermatt

•
8.5|Great
Check rooms and rates
From$110 /nightOnly on Our Website-10%
Check-in
02Nov
Check-out
03Nov
Guests
2 Guests
Key details

About the Hotel

Hofmattstrasse 38, Zermatt, 3920
-
Close to the village center
Great
8.5
9.4
/10
4.8
/5

Family-run hotel with Matterhorn views in central Zermatt

Amenities

Hotel Excelsior offers a free shuttle service to major attractions and mountain railways, including the Gornergratbahn and Sunnegga Express funicular located 400 meters away. The hotel provides ski storage facilities, a children's playground, and a sun terrace with garden access. Guests have access to a bar, a coffee house on site, and a minimarket within the property.

Rooms

All rooms are south-facing and provide direct views of the Matterhorn from private balconies. Room types include Double Rooms with Balcony and Matterhorn View, Deluxe Double Rooms, and Single Rooms. Each room has a private bathroom, heating, and a safety deposit box.

Location

The hotel is a 6-minute walk from Zermatt train station and within walking distance to the town center and supermarket. The Gornergratbahn and Sunnegga Express funicular stations are 400 meters away, providing access to skiing and hiking areas. Nearby attractions include the Matterhorn Museum, Wolli Land - Spielplatz playground, and Schwarzsee lake.

Dining

The La Ferme restaurant serves French and Swiss cuisine on a summer terrace. A second on-site restaurant offers local and international cuisine. The hotel also has a cozy bar area with outdoor dining options available seasonally.

Family

The hotel is family-run and provides a children's playground on the premises. Families can book spacious double rooms with Matterhorn views and balconies. The hotel also offers ski storage and luggage storage, and staff can arrange complementary drop-offs to the train station.

Highlights

Rooms: South-facing rooms with Matterhorn views and balconies

Dining: La Ferme restaurant with summer terrace

Location: 400 meters from Gornergratbahn and Sunnegga Express

Ski: Ski storage and free shuttle to mountain railways

Family: Children's playground and family-run atmosphere

Pet: Pets allowed on premises

Transport: Free shuttle service to major attractions

“My stay at Hotel Excelsior in Zermatt was marked by the truly commanding presence of the Matterhorn, a view made all the more potent from a spacious room and balcony. The hotel's convenient position near the village center and transport links meant Zermatt unfolded effortlessly, complemented by the staff's genuine helpfulness. Dining here, particularly the evening meals, proved to be a delightful surprise, offering well-executed local dishes that added substance to the experience.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Single Room
    2 persons
    140 sq. feet
    1 Single bed
    Heating
    Shower
  • Double Room Balcony Matterhorn View
    2 persons
    250 sq. feet
    2 Single beds
    Balcony
    Heating
  • Deluxe Double Room Balcony Matterhorn View
    2 persons
    315 sq. feet
    2 Single beds
    Balcony
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Pets allowed
  • Security
  • Luggage storage
  • Ski storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Skiing
  • Hiking
  • Cycling

Guest Parking

  • No parking available.

Services

  • Room service
  • Housekeeping
  • Laundry
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Children

  • Cots

Spa & Leisure

  • Sun terrace
  • Garden area

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Ironing facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Hotel Excelsior features delightful dining venues that embrace a tapestry of Italian and local flavors, perfect for families and romantic evenings alike. With a focus on fresh, hearty dishes, each restaurant creates a welcoming atmosphere that invites guests to indulge and savor every moment.
Hotel Excelsior Zermatt Restaurant photo
Hotel Excelsior Zermatt Restaurant photo
Hotel Excelsior Zermatt Restaurant photo

Restaurant Luna

Italian and Local
Ambiance
Modern and Family-friendly
Key Offerings
Signature vegetarian dishes alongside juicy steaks and Italian classics, taking guests on a culinary journey through Italy's diverse regions. Ideal for a laid-back family meal or a casual dining experience.
Reservation
Not needed
Hours vary.

Restaurant La Ferme

Italian and Local
Ambiance
Traditional, Romantic, and Family-friendly
Key Offerings
A charming menu filled with comforting Italian and local delicacies, featuring tantalizing vegetarian options and a warm atmosphere perfect for intimate dinners or family gatherings.
Reservation
Recommended
Hours vary.

Pergola

Italian and Local
Ambiance
Casual and Welcoming
Key Offerings
Offering a diverse range of vegetarian-friendly dishes, this relaxed venue is the go-to spot for enjoying classic Italian flavors paired with locally inspired creations, perfect for a casual meal.
Reservation
Not needed
Hours vary.

Hotel Excelsior Location

Hofmattstrasse 38, Zermatt, 3920
Map view
Nearby
Museum
Matterhorn Museum
900 ft
Cemetery
Mountaineer's Cemetery
900 ft
Church
St Peter's English Church
1200 ft
Bridge
Photopoint Kirchbrucke bridge
800 ft
Church
Parish Church of St. Mauritius
500 ft
Bahnhofstrasse
Walk of Climb
800 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
400 ft
Stellisee 3920 Zermatt
Stellisee
1000 ft
Hohbalmen
500 ft
Castor Mountain
500 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
500 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
700 ft
Murmeli Brunnen
1200 ft
Denner Partner
1800 ft
Restaurants
Take it Doner
1300 ft
Oberdorfstrasse 24
Explore Zermatt
Local Highlights Near Hotel Excelsior
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Matterhorn Museum
Matterhorn Museum
4 minutes' walk
Local history and culture showcased in this engaging museum. Visit for exhibitions on the iconic Matterhorn.
Kapelle Winkelmatten
5 minutes' drive
Charming chapel surrounded by stunning mountain views, offering a peaceful retreat and photo opportunities.
Gorner Gorge
Gorner Gorge
5 minutes' drive
A scenic gorge with breathtaking natural formations and walking trails, perfect for a family-friendly adventure.
The Matterhorn
The Matterhorn
20 minutes' walk
Iconic peak that creates a stunning backdrop for photos. A must-see for visitors to Zermatt.
Hiking Trails
15 minutes' walk
Various trails start nearby, suitable for all fitness levels, offering stunning views of the Alps.
Forest Fun-Park Zermatt
Forest Fun-Park Zermatt
15 minutes' walk
Adventure ropes course for thrill-seekers of all ages, providing a unique way to enjoy the forest.
Take it Doner
Take it Doner
5 minutes' walk
Casual spot known for delicious doner kebabs and quick bites, perfect for a relaxed meal after a day out.
Restaurant Schäferstube
8 minutes' walk
Traditional Swiss restaurant specializing in fondue and raclette, with a cozy atmosphere and local dishes.
Zermatt Music Festival
20 minutes' walk
Seasonal music festival featuring live performances by local and international artists, vibrant community atmosphere.
Café du Snob
5 minutes' walk
Charming café with live music events and cozy seating, perfect for relaxing after a day of exploration.
Tips on navigating the city
  • City Centre
    Zermatt 2 min  ·  400 ft
  • Airports
    Sion (SIR) 116 min  ·  47.8 mi
    Agno (LUG) 243 min  ·  100.5 mi
  • Train
    Zermatt railway station 6 min  ·  1700 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 18 min  ·  7.3 mi
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Check Rates
Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in public areas for free.
Breakfast
A full breakfast is served at the price of CHF 1.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
German
Year renovated:
2012
Number of floors:
4
Number of rooms:
25

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
8.9/10
Comfort
9.0/10
Facilities
8.3/10
Free Wi-Fi
8.9/10
Location
9.5/10
Staff
8.8/10
Value for money
8.2/10
Pros
Matterhorn views
Really good cleanliness
Attentive staff
Cons
Uncomfortable mattresses
Limited breakfast options
Outdated facilities
Guest reviews
based on 111 reviews
4.5/5
based on 584 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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